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SHIPPING & DELIVERY

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Our Team

Find your vehicle, Get the best deal, value your trade, have your new vehicle shipped/delivered to you.

Never step foot in the dealership if that's your preference.  At Crown Motors, we understand you may want to expedite the buying process and do everything online.   We can do that! 

CONTACT US, MESSAGE US, TEXT US

Reach out to us when you are ready to buy and/or need assistance.

Facebook - Web - Text: 616-499-2225 - Call: 616-394-5599

PICK UP, SHIP, DELIVER.

Whichever is most convienient for you.  We will facilitate your new vehicle pick-up, shipment to your home or work, or Crown delivery to you.  CHECK YOUR COST IN THE SHIPPING CALCULATOR ABOVE.

HERE FOR YOU BEFORE AND AFTER THE SALE.

You will have a personal Customer Care Advocate, Client Advisor and Sales Manager at your disposal.

Reach out anytime for anything, we have a team assigned to you who are here to help.

FAQ:

Q: HOW DOES SHIPPING WORK?

A: Message us on Facebook, on our website, text 616-212-6613 or call 616-394-5599 to receive details on the vehicle you are interested in having shipped. A sales consultant will be able to answer any questions about the vehicle; help arrange financing and/or trade-in; arrange for the vehicle to be shipped to you; and be at your disposal throughout the process.

Q: CAN YOU SHIP TO MY HOUSE?

A: Yes, we can ship to your home or business.

Q: IS THERE A SHIPPING FEE AND IF SO, WHAT DOES THE FEE COVER?

A: Yes, there’s a shipping fee that covers the cost of the transportation. It is a separate cost that is not included in the vehicle’s price, and cannot be included in the financing of your vehicle.

Q: WHEN DO I HAVE TO PAY FOR SHIPPING?

A: Payment is required at the time the shipping is requested. Payments can be made by phone. We accept cash, credit (Visa, MasterCard, Discover, American Express), or check. 

Q: HOW LONG WILL IT TAKE FOR ME TO GET MY CAR AFTER I DECIDE TO HAVE IT SHIPPED?

A: Typically within a few days.

Q: WHAT HAPPENS AT THE TIME OF DELIVERY?

A: One of our team members will arrive at your scheduled delivery time, and take care of all the details.  If you are shipping a distance, we will handle the details with you remotely.

Q: WHO HANDLES THE REGISTRATION AND TITLE?

A:  We will handle the necessary title and registration paperwork with you at the time of delivery. The vehicle will come with a temporary license plate, and once registration is completed, we will mail you your permanent plates and registration.  If it is a transferred plate, we will take care of the paperwork and our delivery driver can help you put on the new plate.

Q: HOW FAR DO YOU DELIVER?

A: We haven't turned any distance down so far!

Q: IF I HAVE ANY ISSUES WITH MY CAR CAN I RETURN IT?

A: All standard return and warranty issues are handled just as if you picked up your vehicle here at the dealership.