Our customers are important to us and we want to hear from them! Take a look below and see what our previous customers have had to say about us.
If you’ve had an experience with Crown Motors that you would like to share, then feel free to write us a review online. We will find it, read it, and take your words to heart. Who knows, your review could help someone else find a great place to buy and service vehicles in the Holland area.
5 out of 5 stars
My husband and I have a vacation home in Michigan and reside in Madison, Wisconsin. Two years ago we purchased a brand new Escalade from Erik Lee at Crown. Erik is our neighbor and has always taken care of us. The Escalade has never had an issue. Then last Saturday -- we had a house full of people that we were transporting in my vehicle -- the screens went dark on the Escalade and you could not tell what was going on with the car. I arrived at the dealership just before they closed andthey all stayed behind to get me in a vehicle. I am sure they all had better things to do on that Saturday afternoon. They knew I had to return to Wisconsin on Monday and they let me take the loaner. Travis and Erik handled the process and went above and beyond the call of duty. They kept me informed throughout the process. Erik even delivered the car to my home in Michigan and we swapped the loaner. It was a fantastic experience.... More
Leased another car from Crown Motors. Staff out did themselves in seeing my needs met. Jonathon & Marty very helpful through out entire process. THANK YOU!!
Rod met us warmly and preceded to tell us how to get a new Honda 3 months early. He made this whole process easy resulting in us upgrading to a CR-V. This fit us better than a Civic sedan. The car was ready 3 days later with all paperwork ready for us. Excellent!
Leased my first car from Crown Motors in Holland. They were all very friendly and very helpful through the entire process! I was very happy with the service!
The service I received from Crown Motors was (Excellent) as normal. From the first call to schedule to the welcome when I dropped the car off was first class. The tech did a wonderful job and completed the work in a timely manner.
Purchased our sixth Honda from Crown, and found the service to get better each time. Bought a 2013 Honda Accord. Rod Arendson was very professional as always and very accommodating. It took little time to close the deal with the business manager. Rod spent a lot of time explaining the new options that were different from our 2009 Accord and followed up with a phone call the next day asking if we had any additional questions. Our time spent at the showroom was minimal, mainly because of Rod's efficiency. Will buy our next Honda from Rod and Crown.... More
Crown was awesome to work with. Brian in the used car department had the vehicle ready and clean upon arrival to test drive. Upon pickup the vehicle had just come out of service with many things taken care of and all my needs meet. Thanks Brian and Crown for the great buying experience!
Car picked up at my home by our salesman as promised when buying the car. Very informative and prompt. Called to say when he would be returning the car. Car came back very clean inside and out. I trust our salesman and therefore I trust this dealership. I have not been to this dealer for service as our salesman always picks up the car for us as we live about 30 miles away and we really appreciate his service.
Quick, efficient oil change. Used points to pay for it. Told me that I didn't need tires rotated - although I had asked for that - but had new tires on front already - so no need. Helpful to know that.
My "Client Advisor" always sells new cars, but knew I was looking only at used Honda CRV's and I was amazed at how he knew absolutely everything about the car I was interested in. There was no question that Jon couldn't answer. He was friendly and yet professional and my parents (who came along to see the car) were really impressed by him. Crown Motors itself is by far the most beautiful dealership I have ever been in. When it came time for a test drive, we never even had to go out in the cold to get into the car. It was all warmed up for us in the garage. Another thing I really liked about Jonathan was that he did not pressure me in any way.... More