My husband and I have a vacation home in Michigan and reside in Madison, Wisconsin. Two years ago we purchased a brand new Escalade from Erik Lee at Crown. Erik is our neighbor and has always taken care of us. The Escalade has never had an issue. Then last Saturday -- we had a house full of people that we were transporting in my vehicle -- the screens went dark on the Escalade and you could not tell what was going on with the car. I arrived at the dealership just before they closed and... More
2016-09-06
Leased another car from Crown Motors. Staff out did themselves in seeing my needs met. Jonathon & Marty very helpful through out entire process. THANK YOU!!
2016-07-31
Rod met us warmly and preceded to tell us how to get a new Honda 3 months early. He made this whole process easy resulting in us upgrading to a CR-V. This fit us better than a Civic sedan. The car was ready 3 days later with all paperwork ready for us. Excellent!
2016-05-21
Leased my first car from Crown Motors in Holland. They were all very friendly and very helpful through the entire process! I was very happy with the service!
2016-05-21
The service I received from Crown Motors was (Excellent) as normal. From the first call to schedule to the welcome when I dropped the car off was first class. The tech did a wonderful job and completed the work in a timely manner.
2016-05-18
Purchased our sixth Honda from Crown, and found the service to get better each time. Bought a 2013 Honda Accord. Rod Arendson was very professional as always and very accommodating. It took little time to close the deal with the business manager. Rod spent a lot of time explaining the new options that were different from our 2009 Accord and followed up with a phone call the next day asking if we had any additional questions. Our time spent at the showroom was minimal, mainly because of Rod'... More
2016-04-30
Crown was awesome to work with. Brian in the used car department had the vehicle ready and clean upon arrival to test drive. Upon pickup the vehicle had just come out of service with many things taken care of and all my needs meet. Thanks Brian and Crown for the great buying experience!
2020-01-28
Car picked up at my home by our salesman as promised when buying the car. Very informative and prompt. Called to say when he would be returning the car. Car came back very clean inside and out. I trust our salesman and therefore I trust this dealership. I have not been to this dealer for service as our salesman always picks up the car for us as we live about 30 miles away and we really appreciate his service.
2016-04-13
Quick, efficient oil change. Used points to pay for it. Told me that I didn't need tires rotated - although I had asked for that - but had new tires on front already - so no need. Helpful to know that.
2016-03-28
My "Client Advisor" always sells new cars, but knew I was looking only at used Honda CRV's and I was amazed at how he knew absolutely everything about the car I was interested in. There was no question that Jon couldn't answer. He was friendly and yet professional and my parents (who came along to see the car) were really impressed by him. Crown Motors itself is by far the most beautiful dealership I have ever been in. When it came time for a test drive, we never even had to go out in the co... More
2016-03-18