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Crown's Commitment to Health and Safety

Just like you, we are constantly learning new information and, to the best of our ability, we are adapting. As a family company for over 34 years, our Team is constantly working to provide a safe way of keeping you and your family on the road for life's necessities. Our team is following the CDC guidelines for prevention of COVID-19. We take great pride in our facility’s safety and cleanliness. The additional measures we are taking are listed below. If you have additional questions or you would like to schedule please call us at 616-394-5595.

STEPS WE'RE TAKING

Should you visit the dealership you’ll find we’ve taken these steps to keep you and our team safe:

  • Every vehicle sanitized
  • Hourly touch points sanitized
  • Antiviral fogging
  • Social Distancing zones
  • Contactless service
  • Daily employee health checks
  • Hydroxl generators
  • Social Distancing Expanded. 
  • Roadside Assistance Service Program.

Emergency Roadside Assistance:

If you aren’t able to visit the dealerships you can call or text us and our Equipped Roadside Vehicle will come to you.

How does it work?

  • text or call 616-502-9996 our Mobile Manager, Jeff Jeanette (Master Certified Technician)
  • provide your name, VIN, vehicle concern and location of vehicle
  • Jeff will contact you and come with his roadside vehicle.
  • It’s fully equipped with an air compressor, tools, jack, batteries and jump box.
  • There is no additional charge for the mobile visit

*of course some services may not be found to be completed off site, but we’ll try for you

We're here for you

We’re prepared to take care of you and your loved ones on your terms.  We just launched an all-new website with some great options for you!
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SERVICE

SCHEDULE APPOINTMENT

  1. Schedule appointments HERE or call 616.394.5595
  2. Let the scheduler know when you’ll be leaving your vehicle outside one of our locations with the keys in it
  3. Your Service Advisor will communicate updates and quotes by text, email or phone
  4. The Service Advisor will send you an electronic bill which you can review and pay online
  5. The Service Advisor will coordinate with you when you want the vehicle parked outside with the keys in it

If you still wish to wait at the store for your service, we do have clean and distanced waiting areas available

-Should you find yourself in need of any of our services please go HERE or Call 616-394-5595.

Contactless Service Drop Off. We are encouraging you to use this option when possible. 
See this quick video:https://youtu.be/AZjN-sL-Mo4

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SALES

TEST DRIVE AT HOME OR WORK

  1. Pick a vehicle HERE      
  2. Select “Next Step” online let our Client Advisor know where you would like the vehicle brought to
  3. The Client Advisor will schedule a time to come see you
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BUY ONLINE

  1. Pick a vehicle HERE
  2. Select “Create Deal”
  3. Pick your terms, get approved and finalize your entire deal
  4. Crown will deliver the vehicle to your door for no charge within 100 miles.
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CHAT WITH US

Have a question?  Unsure how to proceed? 

Text or Chat with a Crown Customer Advocate during business hours

We wish good health and safety to you and your family!  Thank you for choosing Crown Motors for all of your automotive needs!
 
Your Friends at Crown